…ALL PAST QUESTIONS AND ANSWERS UP TO DATE

…ALL PAST QUESTIONS AND ANSWERS UP TO DATE

…ALL PAST QUESTIONS AND ANSWERS UP TO DATE

HCM340 - Hospitality Laws and Travels (october-2019)

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NATIONAL OPEN UNIVERSITY OF NIGERIA
University Village, Nnamdi Azikiwe Expressway,
Plot 91, Cadastral Zone, Jabi, Abuja
Faculty of Agricultural Sciences,
Dept. of Agricultural Economics and Extension
PoP Exam Question October/November, 2019

Course Code HCM 340
Course Title Hospitality Laws and Travels
Credit Unit: 2
Total Score 70 Marks
Time Allowed: 2 Hrs
Instruction: Answer compulsory question 1 (25 mks) and any three (3) questions (15 mks each)

Question One
a. i. Define the term Hospitality (3 mks)
ii. Explain Hospitality Industry (3 mks)
iii. Concisely explain the Hospitality laws (3 mks) (3marks x 3 = 9 marks)
b. State two major duties of the hotel operator to the guest (4 mks) c Discuss ‘Culinary art’ (4 mks)
d. State eight (8) reasons for travelling (8 mks)

Question Two
a. Define any five (5) of the following terms
i. Visitor
ii. Tourist
iii. Traveler
iv. Passenger
v. Tourism
vi. Tourism industry
vii. Travel and tourism industry (1 ½ mks each = 7 ½ mks)
b. Describe five (5) situations in which hotels have the right to refuse room rental by potential guests (7 ½ mks)
Question Three
a. Write short notes on Tort laws (3 mks)
b. Describe four (4) duties of:
(i) Employer to the employee (6 marks)
(ii) Employee in a food service establishment (6 marks)
Question Four
a. Define workplace violence (3 marks)
b. Musculoskeletal injury includes reference to sprain, strain and inflammation. Differentiate between
(i) sprain, (ii) strain and (iii) inflammation (2 marks x 3 = 6 marks)
c. State any six (6) methods that may be used to perform risk assessment (6 marks)

Question Five
a. Explain any five (5) measures that can be used to improve health and safety in workplace ( 10 mks)
b. State five corporate or business objectives a prospective company may wish to adopt ( 5 mks)

Question Six
a. Write short notes on any three (3) of the following legal terms

i. Contract (implied)
i. Offer (contract)
ii. Consideration (contract)
iii. Acceptance (contract)
iv. Legal contract (2 marks x 3 = 6 marks)
b. Differentiate between lost and abandoned property (3 mks)
c. Risk factors must be eliminated where possible. Advance four (4) considerations in handling risk (6 mks)


Hospitality Laws and Travels

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